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Keep moving without getting stuck.
Find the right resource quickly, or contact us with the details that help us give you a useful answer.
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Tell us what happened and we will get back to you with an actionable answer.
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01 / 03A specific question?
Talk to the cabfy team
Tell us what happened and we will get back to you with an actionable answer.
To speed up the diagnosis, include:
- the domain involved and your account email
- the audit ID or a screenshot of the result
- the steps needed to reproduce the issue
Never send a password, API key, or payment data by email.
Frequently asked questions
What should I do if an audit seems stuck?
First check the audit status in your account. If the issue persists, send us the domain and audit ID so we can find the context without asking for any secret.
How do I get help with the API or CLI?
Start with the technical documentation. For a specific error, include the message, command, or request you used, removing any key or sensitive data before contacting us.
Can I request a correction to my data?
Yes. Tell us which domain and account are concerned. For a personal-data request, you can also refer to the privacy policy.
Do audits complete a purchase?
No. Any cart or checkout flow used during an audit is a test and is abandoned; no payment is ever submitted.
Need a tailored answer? Talk to the cabfy team